Notice of Changes in some of our Airport Counters and Services

Updated on September 27, 2024

■The Status of our Airport Counters

Airport Location Business Hours
New Chitose Airport
International Terminal
2 Fl. Arrival Lobby New Chitose Airport 8:30-17:00
Narita International Airport
Terminal 1
1 Fl. Arrival Lobby 7:00-21:00
4 Fl. Departure Lobby South Wing 7:00-21:00
Narita International Airport
Terminal 2
B1F Railway ticket gate floor 7:00-21:00
3 Fl. Departure Lobby 7:00-21:00
Haneda Airport
(Tokyo International Airport)
Terminal 2
3 Fl. International Departure Lobby
Mobile Center Haneda
7:00-22:00
Haneda Airport
(Tokyo International Airport)
Terminal 3
2 Fl. Arrival Lobby
Mobile Center Haneda
6:30-23:00
3 Fl. Departure Lobby
Mobile Center Haneda
6:30-23:00
Chubu Centrair International Airport Access Plaza, 2nd floor
Mobile Center
6:30-22:00
Fukuoka Airport
International Terminal
1 Fl. Arrival Lobby 7:00-21:00

【Changes of Operation Hours for Contact Center】
TEL:0800-123-6921
E-Mail:sim@telecomsquare.co.jp
Business Hours: weekday 9:00-17:00 (Japan Standard Time)

【Changes of Operation Hours for Customer Support Service】
TEL & Email: weekday 9:00-17:00 (Japan Standard Time)

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