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Airport Counters
You can pick up devices you booked, and return them after use, at major Japanese airports.
We have counters at major airports in Japan, and all of them are operated by professional staff and guide you kindly.
For returning the device, you can simply drop off the device into the return box located at our counters. The Return Box is open at any time, in case you are in a hurry.
Description of icons
*Available services may vary by shop.
Please check the shop details page for more information.
Please check the shop details page for more information.
Same day application |
Customers without reservation can also apply for and receive the device at counters. Please give yourselves a little extra time because application takes about 15 minutes. |
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Payment at counters |
It's possible to pay at our counters with your credit card (except for some types of rental products). |
Return Box |
In a hurry? Return your device in the Return Box. A Return Box is available for 24hours (except some counters). Payment will be settled later. |
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New Chitose Airport (International Terminal)
2 Fl. Arrival Lobby Mobile Center New Chitose Airport
- Place
- It is in the second floor of the International Terminal, just beside the International Arrivals gate.
- Services
-
Same day
applicationReturn Box
6:00-21:00 - Business Hours
- 8:00 - 20:00
Narita International Airport (Terminal 1)
B1 Level Mobile Center Narita Terminal 1
- Place
- Located close from the ticket gate of Narita International Airport station! Convenient for railway passengers!
- Services
-
Same day
applicationPayment at
countersReturn Box
24 x 7 - Business Hours
- 7:00 - 21:00
1 Fl. Arrival Lobby
- Place
- Located on the first floor of the center building, left end near the north wing. It is in the middle of north and south wing, in front of the escalator.
- Services
-
Same day
applicationPayment at
countersReturn Box
24 x 7 - Business Hours
- 7:00 - 21:00
Narita International Airport (Terminal 2)
3 Fl. Departure Lobby
- Place
- Located on the road side of the third floor departure lobby, at the central exit side. It is very close to the escalator and elevator.
- Services
-
Payment at
counters - Business Hours
- 7:00 - 21:00
1 Fl. Arrival Lobby
- Place
- Located about the center of the first floor arrival lobby, before the going-down-escalator. It is next to the tourist Information Center.
- Services
-
Same day
applicationPayment at
countersReturn Box
24 x 7 - Business Hours
- 7:00 - 21:00
Narita International Airport (Terminal 3)
Main Building 2 Fl. Mobile Center Narita Terminal 3
- Place
- Keep going to your right out of Arrival Lobby of Terminal 3, and you'll find our counter next to the exchange office.
- Services
-
Same day
applicationPayment at
countersReturn Box
24 x 7 - Business Hours
- 7:00 - 21:00
Haneda Airport Terminal2 (Tokyo International Airport)
3 Fl. International Departure Lobby Mobile Center Haneda
- Place
- Located on the same side of the Currency Exchange counter, that is outside of the International Departure Lobby.
- Services
-
Same day
applicationPayment at
countersReturn Box
6:30-22:00 - Business Hours
- 6:30 - 22:00
Haneda Airport Terminal3 (Tokyo International Airport)
3 Fl. Departure Lobby Mobile Center Haneda
- Place
- It is located at the corner of I counter on the 3rd floor departure lobby.Our professional staff will help you with how to use.
- Services
-
Payment at
countersReturn Box
6:30-23:00 - Business Hours
- 6:30 - 23:00
2 Fl. Arrival Lobby Mobile Center Haneda
- Place
- It is located in front of domestic transit check-in counter.
- Services
-
Same day
applicationPayment at
countersReturn Box
24 x 7 - Business Hours
- 6:00 - 23:00
Central Japan International Airport (Nagoya)
2 Fl. Access Plaza Mobile Center Central Japan
- Place
- Located at the Access Plaza on the second floor. It is convenient for going to departure and arrival lobbies. It is the third one of the stores at the left side of ticket gate.
- Services
-
Same day
applicationPayment at
countersReturn Box
24 x 7 - Business Hours
- 7:00 - 22:00
Kansai International Airport (Terminal 1) (Osaka)
4 Fl. Departure Lobby Business Center
- Place
- Located on 4th Floor departure lobby near D Counter. It is inside the Business Center.
- Services
-
Same day
applicationPayment at
counters - Business Hours
- 7:00 - 20:00
4 Fl. Departure Lobby Airport baggage service
- Place
- It is located in the 4th floor departure lobby near A counter.
- Services
-
Same day
application- *Walk-in ONLY. Pick-up of reserved devices is available at Business Center, 4th floor departure lobby.
- Business Hours
- 7:00 - 21:00
1 Fl. Arrival Lobby Mobile Center Kansai Airport -South-
- Place
- The counter is located to the right-hand side of the south arrival gate on the first floor. (This is the view as you arrive from overseas.)
- *This counter is only available for domestic products. However, you can pick up overseas products only between 20:00 - 22:30.
- Services
-
Same day
applicationReturn Box
24 x 7 - Business Hours
- 7:00 - 22:30
Takamatsu Airport
1 Fl. Arrival Lobby Takamatsu Airport Information Counter
- Place
- Our counter is located in Takamatsu Airport Information Counter, near the center of the first floor. Very easy-to access and convenient.
- *Please make reservations by 5 pm (Japan Standard Time) of the 3day before your desired pick-up date
- Services
-
Same day
application- *For Counter application, only Wi-Fi devices are available (Mobile Phones are not available).
- Business Hours
- 8:30 - 21:30
Fukuoka Airport (International Terminal)
1 Fl. Arrival Lobby
- Place
- Located on the first floor of the International Terminal, in front of the departure gate. It is also convenient when you depart, as it is on the way to departure gate.
- Services
-
Same day
applicationPayment at
countersReturn Box
*Business Hours- *Return Box is only available during international flight operating time.
- Business Hours
- 7:00 - 21:30
List Airport Counter Services
Available Service
change_historyOnly Wi-Fi devices are available
| Business Hours | Pick-up | Return | Same day application |
Return Box |
Payment at counters (Card) |
||
| New Chitose Airport International Terminal |
2 Fl. Arrival Lobby Mobile Center New Chitose Airport | 8:00 - 20:00 |
| | | | |
|---|---|---|---|---|---|---|---|
| Narita International Airport Terminal 1 |
B1 Level Mobile Center Narita Terminal 1 | 7:00 - 21:00 | | | | | |
| 1 Fl. Arrival Lobby | 7:00 - 21:00 | | | | | | |
| Narita International Airport Terminal 2 |
1 Fl. Arrival Lobby | 7:00 - 21:00 | | | | | |
| 3 Fl. Departure Lobby | 7:00 - 21:00 |
| | ||||
| Narita International Airport Terminal 3 |
Main Building 2 Fl. Mobile Center Narita Terminal 3 | 7:00 - 21:00 |
| | | | |
| Haneda Airport Terminal 2 |
3 Fl. International Departure Lobby Mobile Center Haneda | 6:30 - 22:00 | | | | | |
| Haneda Airport Terminal 3 |
2 Fl. Arrival Lobby Mobile Center Haneda | 6:00 - 23:00 | | | | | |
| 3 Fl. Departure Lobby Mobile Center Haneda | 6:30 - 23:00 | | | | |||
| Central Japan International Airport |
2 Fl. Access Plaza Mobile Center Central Japan | 7:00 - 22:00 |
| | | | |
| Kansai International Airport Terminal 1 |
1 Fl. Arrival Lobby Mobile Center Kansai Airport -South- | 7:00 - 22:30 | | | | ||
| 4 Fl. Departure Lobby Business Center | 7:00 - 20:00 | | | ||||
| 4 Fl. Departure Kansai Airport Baggage service | 7:00 - 21:00 | | |||||
| Takamatsu Airport | 1 Fl. Arrival Lobby Takamatsu Airport Information Counter | 8:30 - 21:30 | | | change_history | ||
| Fukuoka Airport International Terminal |
1 Fl. Arrival Lobby | 7:00 - 21:30 | | | | | |
Notes
- Customers who transfer from domestic need to go out of the international departure lobby once.
Please pick up before immigration inspection. - The name of the cardholder must be the same as the applicant's or user's name.
We check the credit of customers' credit cards at the time of application.
Options
Convenient courier service is also available for receiving and returning of your products.