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Airport Counters

You can pick up devices you booked, and return them after use, at major Japanese airports.

Telecom Square has counters at 6 major airports in Japan, and all of them are operated by professional staff and guide you kindly.

For returning the device, you can simply drop off the device into the return box located at our counters. The Return Box is open at any time, in case you are in a hurry.

Description of icons

*Available services may vary by shop.
Please check the shop details page for more information.
Same day
application

Customers without reservation can also apply for and receive the device at counters. Please give yourselves a little extra time because application takes about 15 minutes.
Payment at
counters

It's possible to pay at our counters with your credit card (except for some types of rental products).
We accept single payment only.
Return
Box

In a hurry? Return your device in the Return Box. A Return Box is available for 24hours (except some counters). Payment will be settled later.
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New Chitose Airport (International Terminal)

2 Fl. Arrival Lobby Mobile Center New Chitose Airport

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Place
  • It is in the second floor of the International Terminal, just beside the International Arrivals gate.
Services
Same day
application
Return Box
6:00-21:00
Business Hours
  • 8:00 - 20:00
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Narita International Airport (Terminal 1)

B1 Level Mobile Center Narita Terminal 1

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Place
  • Located close from the ticket gate of Narita International Airport station! Convenient for railway passengers!
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 7:00 - 21:00

4 Fl. Departure Lobby North Wing

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Place
  • Located on the fourth floor departure lobby north wing, near the center building on the departure side passage. It is before a resting bench (meeting place).
Services
Payment at
counters
Business Hours
  • 7:00 - 21:30

4 Fl. Departure Lobby South Wing

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Place
  • Located on the fourth floor departure lobby south wing, near the center building on the departure side passage. It is next to currency exchange.
Services
Payment at
counters
Business Hours
  • 7:30 - 21:30

1 Fl. Arrival Lobby

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Place
  • Located on the first floor of the center building, left end near the north wing. It is in the middle of north and south wing, in front of the escalator.
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 7:00 - 21:00
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Narita International Airport (Terminal 2)

B1 Level Mobile Center Narita Terminal 2

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Place
  • Located in the left of the JR and Keisei Line exit, Terminal 2. Convenient for railway passengers.
Services
Same day
application
Payment at
counters
Return Box
7:00-21:00
Business Hours
  • 7:00 - 21:00

3 Fl. Departure Lobby

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Place
  • Located on the road side of the third floor departure lobby, at the central exit side. It is very close to the escalator and elevator.
Services
Payment at
counters
Business Hours
  • 7:00 - 21:30

1 Fl. Arrival Lobby

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Place
  • Located about the center of the first floor arrival lobby, before the going-down-escalator. It is next to the tourist Information Center.
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 7:30 - 21:00
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Narita International Airport (Terminal 3)

Main Building 2 Fl. Mobile Center Narita Terminal 3

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Place
  • Keep going to your right out of Arrival Lobby of Terminal 3, and you'll find our counter next to the exchange office.
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 6:00 - 21:30
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Haneda Airport (Tokyo International Airport)

3 Fl. Departure Lobby Mobile Center Haneda

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Place
  • It is located at the corner of I counter on the 3rd floor departure lobby.Our professional staff will help you with how to use.
Services
Payment at
counters
Return Box
6:30-23:00
Business Hours
  • 6:30 - 23:00

2 Fl. Arrival Lobby Mobile Center Haneda

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Place
  • It is located in front of domestic transit check-in counter.
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 6:00 - 23:00
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Central Japan International Airport (Nagoya)

2 Fl. Access Plaza Mobile Center Central Japan

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Place
  • Located at the Access Plaza on the second floor. It is convenient for going to departure and arrival lobbies. It is the third one of the stores at the left side of ticket gate.
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 7:00 - 22:00
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Kansai International Airport (Terminal 1) (Osaka)

4 Fl. Departure Lobby Business Center

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Place
  • Located on 4th Floor departure lobby near D Counter. It is inside the Business Center.
Services
Same day
application
Payment at
counters
Business Hours
  • 7:00 - 20:00

4 Fl. Departure Lobby Airport baggage service

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Place
  • It is located in the 4th floor departure lobby near A counter.
Services
Same day
application
  • *Walk-in ONLY. Pick-up of reserved devices is available at Business Center, 4th floor departure lobby.
Business Hours
  • 7:00 - 21:00

1 Fl. Arrival Lobby Mobile Center Kansai Airport -Central-

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Place
  • The counter is located at the back of the information counter on the center of the first floor arrival lobby.
Services
Same day
application
Payment at
counters
Return Box
24 x 7
Business Hours
  • 7:00 - 21:00

1 Fl. Arrival Lobby Mobile Center Kansai Airport -South-

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Place
  • The counter is located to the right-hand side of the south arrival gate on the first floor. (This is the view as you arrive from overseas.)
  • *This counter is only available for domestic products. However, you can pick up overseas products only between 20:00 - 22:30.
Services
Same day
application
Return Box
24 x 7
Business Hours
  • 7:00 - 22:30
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Takamatsu Airport

1 Fl. Arrival Lobby Takamatsu Airport Information Counter

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Place
  • Our counter is located in Takamatsu Airport Information Counter, near the center of the first floor. Very easy-to access and convenient.
  • *Please make reservations by 5 pm (Japan Standard Time) of the 3day before your desired pick-up date
Services
Same day
application
  • *For Counter application, only Wi-Fi devices are available (Mobile Phones are not available).
Business Hours
  • 8:30 - 21:30
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Fukuoka Airport (International Terminal)

1 Fl. Arrival Lobby

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Place
  • Located on the first floor of the International Terminal, in front of the departure gate. It is also convenient when you depart, as it is on the way to departure gate.
Services
Same day
application
Payment at
counters
Return Box
*Business Hours
  • *Return Box is only available during international flight operating time.
Business Hours
  • 7:00 - 21:30
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List Airport Counter Services

Available Service
change_historyOnly Wi-Fi devices are available

    Business Hours Pick-up Return Same day
application		 Return
Box		 Payment
at counters
(Card)
New Chitose Airport
International Terminal		 2 Fl. Arrival Lobby Mobile Center New Chitose Airport

8:00 - 20:00

  
Narita
International Airport
Terminal 1		 B1 Level Mobile Center Narita Terminal 1 7:00 - 21:00
1 Fl. Arrival Lobby 7:00 - 21:00
4 Fl. Departure Lobby North Wing 7:00 - 21:30      
4 Fl. Departure Lobby South Wing 7:30 - 21:30      
Narita
International Airport
Terminal 2		 B1 Level Mobile Center Narita Terminal 2 7:00 - 21:00
1 Fl. Arrival Lobby 7:30 - 21:00
3 Fl. Departure Lobby

7:00 - 21:30

      
Narita
International Airport
Terminal 3		 Main Building 2 Fl. Mobile Center Narita Terminal 3

6:00 - 21:30
Haneda Airport
International Terminal		 2 Fl. Arrival Lobby Mobile Center Haneda 6:00 - 23:00
3 Fl. Departure Lobby Mobile Center Haneda 6:30 - 23:00    
Central Japan
International Airport		 2 Fl. Access Plaza Mobile Center Central Japan

7:00 - 22:00
Kansai
International Airport
Terminal 1		 1 Fl. Arrival Lobby Mobile Center Kansai Airport -Central- 7:00 - 21:00  
1 Fl. Arrival Lobby Mobile Center Kansai Airport -South- 7:00 - 22:30    
4 Fl. Departure Lobby Business Center 7:00 - 20:00      
4 Fl. Departure Kansai Airport Baggage service 7:00 - 21:00        
Takamatsu Airport 1 Fl. Arrival Lobby Takamatsu Airport Information Counter 8:30 - 21:30 change_history    
Fukuoka Airport
International Terminal		 1 Fl. Arrival Lobby 7:00 - 21:30

Notes

  • Customers who transfer from domestic need to go out of the international departure lobby once.
    Please pick up before immigration inspection.
  • The name of the cardholder must be the same as the applicant's or user's name.
    We check the credit of customers' credit cards at the time of application.
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Options

Convenient courier service is also available for receiving and returning of your products.