Easy to carry, compact size
Wi-Fi router and smartphone can be fully charged about 1times
Rental Fee
220JPY/day/unit
Rental Fee
Regular price220JPY >>>
Special price220JPY/day
Dimensions
126x64x10mm (118g)
Battery capacity
5,000mAh
Rechargeable times *
Wi-Fi router in average
1.7times
Portable game machine
2.5times
Smartphone
1.7times
Tablet devices such as iPad
0.3times
Standard time for charging
7h
*Number of rechargeable times varies on the environment and model of devices.
*Rechargeable times is a reference of recharging a devices under certain circumstance, and charging the battery from empty to full is counted as one time.
Mobile battery Regular
Both the size and battery capacity are the same to standard type's. Wi-Fi router and smartphone can be fully charged about 3times.
Rental Fee
220JPY/day
Rental Fee
Regular price220JPY >>>
Special price220JPY/day
Dimensions
92x62x23mm (192g)
Battery capacity
10,050mAh
Rechargeable times *
Wi-Fi router in average
3.3times
Portable game machine
5times
Smartphone
3.3times
Tablet devices such as iPad
0.7times
Standard time for charging
6.5h
*Number of rechargeable times varies on the environment and model of devices.
*Rechargeable times is a reference of recharging a devices under certain circumstance, and charging the battery from empty to full is counted as one time.
Notes
Please shutdown the device before charging.
Attached charger cable may not match your device. Please use your dedicated charger cable.
In some cases, while charging iPad, it shows "Not Charging" on it. Please check the battery level to make sure it is actually charging.
*iPad is a registered trademark of Apple Inc.
Mobile battery is not included in "Anshin-hosho" program.
A must have product for overseas business travel. Can help you out in numerous situation,
from ordering food to joining in discussions in that important meeting, this device can help you out in many situations.
330JPY/day/unit
*Please use the translator after connecting it to a Wi-Fi router. Internet connection is required to use this device. Estimated data usage:
45h/1GB 58,000times/1GB
Notice
Other functions such as group translation, Wi-Fi tethering, voice recorder are available, the only function supported will be a translation function only.
To protect personal information, all device returned will be subject to factory reset.
"ez:commu" is a product and registered trademark of Future Model Inc.
AI-Powered Translation Device is not included in "Anshin-hosho" program. Compensation fee will be as follows.
Damage to the device (including water submersion, lost, stolen, malfunctioned) 30,000 JPY / Per device
Partial Damage(such as Scratches, etc) 6,000 JPY / Per Device
This is our original insurance for some emergency cases. In case that you lose or break the device, fees such as line suspension fee, handling charge of device replacement will be free.
Anshin-hosho Plus + Concierge Call*
440 JPY/day
*We offer telephone interpretation and consultation services at your travel destination.
*1 Mobile handset: 30,000 JPY Mobile Broadband: 40,000 JPY Accessory: 2,000 JPY
Compensation fee includes non-operation charge (Sales compensation).
Notes
Customers should immediately notify Telecom Square of any theft, loss or damage to the device and provide evidence of theft by submitting a written police report. Without evidence, the insurance covers only 50% of compensation fee.
No certificate is needed for loss of accessories.
Compensation of lost and stolen, or damage at customers' cost
Mobile phones for domestic use
Item
Anshin-hosho Plus
Anshin-hosho Standard
Without Insurance
Total loss (includes lost or stolen)
0JPY
4,500JPY
30,000JPY
Partial damage (such as scratches)
0JPY
900JPY
6,000JPY
Other attachments (includes SIM card)
0JPY
300JPY
2,000JPY
Smartphone and data communication device for domestic use
Item
Anshin-hosho Plus
Anshin-hosho Standard
Without Insurance
Total loss (includes lost or stolen)
0JPY
6,000JPY
40,000JPY
Partial damage (such as scratches)
0JPY
1,200JPY
8,000JPY
Other attachments (includes SIM card)
0JPY
300JPY
2,000JPY
In the event of any emergency, regardless of the subscription of insurance(Anshin-hosho) program, please notify us immediately at our Customer Support Center.
Airport pick-up・・・The phone number will be notified after 4 pm (Japan time) of 3 days before the scheduled pick-up date.
Free
Courier delivery・・・The phone number will be notified after 4 pm (Japan time) of 3 days before the scheduled pick-up date.
Free
If you want the phone number before the above date
330JPY/day
*If you desire notice of the telephone number on the application date.
Applications that are finalized (i.e., those for which the application forms are sent) by 3:00 pm (Japan time): Written notice of the telephone number can be received roughly 2-3 hours after finalization of the application.
Applications that are finalized after 3:00 pm (Japan time): You cannot apply for prior notice of the number on the application date. Please specify the next day or a later date as the date of notice.
You can receive the rental device at your designated address (i.e. hotel) by courier delivery, one day prior to the first day of the rental period. If you want to receive before this date, you will be charged for the extra days for each device.
Courier delivery fee
Destination
Courier delivery fee of sending
Honshu(mainland)
837JPY
Honshu(mainland)
Regular price837JPY
Special price837JPY
Other places (Kyushu / Shikoku / Hokkaido )
1,047JPY
Other places (Kyushu / Shikoku / Hokkaido )
Regular price1,047JPY
Special price1,047JPY
Return by courier delivery service (if unable to return at the counter)
When returning by courier delivery service, you are responsible for shipping charges.
If you wish to repay the delivery charges later, we can provide you with a collect shipping form.
You also can return the device in the Return Box at the airport counters. For details, see "Return Box" below.
Courier delivery fee of return
Delivery method
Courier delivery fee
Using the return slip in the delivery package (Collect on delivery)*
1,047JPY
When arranged by customers
Customers' actual expense
When returning by courier delivery service, use the collect shipping form.
You also can return the device in the Return Box at the airport counters. For details, see "Return Box" below.
Courier delivery fee of return
Delivery method
Courier delivery fee
Using the return slip in the delivery package (Collect on delivery)*
Regular price1,047JPY
Special price1,047JPY
* Only normal delivery
* Please send us back the device by the next day of your return. Regular rental fee is charged if you send back later.
Address to send back
Telecom Square Narita Logistics Center
Keiseinarita East Exit Morita Bldg.5F, 959 Hanazakicho, Narita-shi, Chiba 286-0033 ,Japan
Phone Number : +81-50-3204-4444
Return Box
If you are in a hurry, or if the airport counters are closed due to out of business hours, please drop off the devices in the Return Boxes. We will confirm the call duration with the built-in timer, and then send the billing statement later.
For the Return Box locations, please click here.
No cancellation charge will apply up to 3 days prior to the planned date of receipt. After that, a cancellation charge of JPY 1,080 per phone will apply.
Phones received by courier delivery may not be cancelled on or after the planned date of receipt, while those received at airport counters may not be cancelled after actual receipt.(If you no longer need the device, please return it immediately.)
Cancellation charge: Free!
Phones received by courier delivery may not be cancelled on or after the planned date of receipt, while those received at airport counters may not be cancelled after actual receipt.(If you no longer need the device, please return it immediately.)
Cancellation charge
Date and time of contact
Cancellation charge
By 3 days prior to the planned date of receipt
Free
After 2 days prior to the planned date of receipt
1,100 JPY
After 2 days prior to the planned date of receipt
Regular price1,100 JPY
Special price1,100 JPY
Received by courier delivery: After the planned date of receipt
Cancellation unavailable
Return any unneeded devices immediately after receiving them. You will be charged at least one day's rental and other charges.
Received at a counter: After actual receipt
The following case will be treated as a change of plan.
Decreasing the number of products applied for.
Partial cancellation of the reservation for one or more products included in a reservation for multiple types of products (ex.: after reserving a mobile phone and a Wi-Fi router, cancelling only the reservation for the mobile phone)
Change of product (for example, from Wi-Fi Wide to Wi-Fi City)
